What is R&D Department by C3’s intern Luis Wansing

Let us introduce you to Luis Wansing, intern in the Research & Development Department of C3. Luis will explain what the R&D Department at C3 do and how it help C3’s clients.

Let us introduce you to Luis Wansing, intern in the Research & Development Department of C3. Luis will explain what the R&D Department at C3 does and how it helps C3’s clients.

WHAT DOES THE RESEARCH & DEVELOPMENT DEPARTMENT DO?
Research & Development represents the activities companies undertake to innovate and introduce new products and services or to improve their existing offerings.

At C3, R&D is an important department since technology is continuously evolving. The department does research to stay informed of the latest updates of the products and services C3 has to offer.
We also research new products on the market to be one step ahead of our competitors.

The R&D department takes a lot of time and resources. Technology does not have a pause button so constantly these is a new product or an update of the current product. And we should always be informed!
The department is able to research and analyze the products manufacturers are creating, as well as the new trends within the industry. This research aids the company in developing and updating the products available to its clients.

WHAT TOOLS OR SYSTEMS ARE USED?
We do mostly online research and inhouse research using products and information sent by our partners and manufacturers. By maintaining a strong relationship with our partners, we are able to collaborate and solve problems together if needed.

HOW DO WE HELP A CLIENT?
C3 won an award this year in the category ‘Outstanding Example of After-Sales Support”. We demonstrate that with continuous update and developments we can support our clients with the latest version of our products or services. Clients can always ask a question or request our support when they encounter any issues.

HOW DO UPDATES AFFECT C3 CLIENTS?
What we encounter many times is that when certain programs have been upgraded all the functions or interface changes. Many new updates come along thus for the client it’s sometimes difficult to adapt. The R&D department is always available to help and support the clients in the transition by explaining the new features and/or handling of the new update.

The R&D Department is always happy to help with the best solution for your operation.

The Panic button explained by C3’s Raychel Mattheeuw

Let us introduce you to Raychel Mattheeuw. Raychel is the Network & Service Manager of C3. He already works 23 years for the C3 and is expert when it comes to Critical Communication Solutions. We interviewed Raychel about the panic button; an important feature of the NEW Motorola MTP 3550

What is a panic button and how does it function?
A panic button is a button with a special function on each radio. The button distinguishes itself from the other buttons on the radio, because of its orange color. The panic button has several functions; when pressing the button, a message is sent to all the radios in the same group. The radio will also start beeping and the screen will turn red and show an emergency sign/notification. The radio of which the panic button was pressed, will communicate with the other radios and the microphones will automatically be enabled. The receivers of the notification can listen to their radios if someone is calling for help.

In which situations would you use the panic button?
The panic button is used in case of emergency. If a security guard is being assaulted for example, he/she can press the panic button. The panic button can be programmed to overrule all other functions, which means that if anyone is talking through the radio, it will interrupt the call and notify the connected radio(s) that there is a problem. The radio can be installed to notify a person, a group of people or control room security officers. If the radio does not have a GPS, the location should be known in advance, so in case the person who pressed the panic button is not able to talk, the ones who get notified will know where to go or where to send help.

What makes the panic button unique?
It’s a life saving function that can be used with other functions as well, like the man-down function. If the radio falls down or there’s a lack of movement for 10-30 seconds or horizontal tilt, the radio will automatically transmit an emergency alert.

What are the main advantages of the panic button?
The panic button is essential for ensuring quality, safety, peace of mind and timely communication at work.

Is the panic button reliable?
Yes, because the radios are connected to our TETRA network, which is secure and reliable as it delivers always available communications. Even when the system is busy, transmission will still take place.

Can you share an experience of a customer with the panic button?
There once was a shooting at Caracasbaaiweg on Curacao and a police man pressed the panic button. Police troops headed immediately to the scene, which was tracked through real-time GPS location.

Do you offer several installation options for the panic button?
The panic button is a standard function in most of our radios. The installation options are tailor-made to suit every clients’ specific needs. For a bus company for example we did a custom installation where the panic button is directly placed on the foot switch.

What are the steps to take if interested in the panic button?
Contact our account managers at:

Curacao:
Leidy Girigori
Margrietlaan 15, Curacao
+5999 737 2477
info@C3.cw

St. Maarten:
Albert Kemper
A.Th. Illidge Road # 106, Madame Estate, St. Maarten
+1721 542 5414
info@C3caribbean.sx

Aruba:
Tecelly Donker
Ahmo Plaza – Av. Milio Croes 106, Aruba
+297-5827751
info@c3.aw

They will be ready to assist you with the best solution for your operation.

Motorola MTP3550 – innovation in Radio Communication

For many years C3 forms a great team with Motorola to provide the best global radio communication. Recently Motorola launched the Motorola MTP3550, a Tetra Rugged 2-way radio with color display and full keypad, delivering the highest performance and dependability required for enhanced workforce productivity and assured user safety. The MTP3550 is now available for the Caribbean region through C3.

The Motorola MTP3550 is rich on great features. In this blog we will highlight the essential features that make this radio one of the best in market. The radio is used on the TETRA network that C3 is providing in the Caribbean and is optimized for excellent audio performance and durability for use in all types of noisy and demanding situations where user safety is essential.It delivers the high performance and dependability required for enhanced workforce productivity, like in big companies with several locations or aviation businesses and assured user safety, like in security companies or in social care.

UNIQUE BECAUSE:

 It’s built to last
The MTP3250 has been made to the highest quality levels and exceeds all 11 categories in the MIL-810 standard (MIL-STD-810 addresses a broad range of environmental conditions that include: low pressure for altitude testing; exposure to high and low temperatures plus temperature shock (both operating and in storage); rain (including windblown and freezing rain); humidity, fungus, salt fog for rust testing; sand and dust exposure; explosive atmosphere; leakage; acceleration; shock and transport shock; gunfire vibration; and random vibration). The Motorola MTP3550 can be used for a minimum of 5 years within though conditions.

 Simple powerful user interface
To minimize your staff training costs, the Motorola’s MTP3550 works with the familiar cellular phone style interface, which is common to your team. A high resolution full color display is included with large scalable fonts. The menu is fully customizable to the wishes of the user and the full numeric keypad makes easy and fast interaction with the device.

Reliable and supporting in any critical situation
The MTP3550 radio takes advantage of all the benefits of TETRA digital technology that C3 is offering to drive workforce productivity and safety. Some of the features are that you can do individual and group calls and there is the option for preset priority and emergency calls; like with a panic button and when unusual movements or non-movements have been identified.

GPS localization services
Next to that is has (GPS) localization services (for personnel tracking) and offers a secured platform with mutual authentication to communicate in combination with the TETRA network.

 Man down feature & vibrate alert
This new version of the Motorola also has a man down feature, which means when that it provides an alarm signal when unusual movement or non-movements occur. Next to that the radio vibrates when contact is being made.

  Blue tooth connection
Embedded secure Bluetooth enables connectivity with accessories and collaborative devices. Connect wireless to Bluetooth data devices making it easy to share information real-time. It features the industry’s largest application developer program that offers customized data applications tailored to your business needs: location tracking, work order ticket management, dispatch, and telephony. So, all your data demands are being covered.

Contact our representatives or visit our offices today and get more details on what C3 can offer you.

Curacao:
Leidy Girigori
Margrietlaan 15, Curacao
+5999 737 2477
info@C3.cw

St. Maarten:
Albert Kemper
A.Th. Illidge Road # 106, Madame Estate, St. Maarten
+1721 542 5414
info@ C3caribbean.sx

Aruba:
Tecelly Donker
Ahmo Plaza – Av. Milio Croes 106, Aruba
+297-5827751
info@c3.aw