C3 wins International Critical Communications Award 2019

WILLEMSTAD – On Tuesday, June 18th, C3 (Critical Communication Caribbean) was announced as the winner of the International Critical Communications Award 2019 in the category ‘Outstanding Example of After-Sales Support’. C3 received the prestigious award because of its important work during and after hurricanes Irma and Maria on St. Maarten, for which it was also nominated in the category ‘Best Use of Mission-Critical Communications During a Major Event’. The award was accepted by Bert Schreuders, Managing Director of C3, during a ceremony in Kuala Lumpur, Malaysia. Mr. Schreuders dedicates the prize to C3’s entire St. Maarten team and states “To receive this international recognition for this accomplishment is a tremendous honor. I also want to recognize Rohill, as the supplier of our robust Tetra network to make this possible.”

Why did C3 receive this award?
On September 6th, 2017, the islands of St. Maarten, St. Eustatius and Saba were devastated by Irma, a category-5 hurricane with winds of 182-mph. Two weeks later, a second category-5 hurricane followed, bearing the name Maria. Essential communication on St. Maarten was hampered by lack of power, back-up batteries that ran out and generators needing to be refueled under difficult circumstances. The devastation and chaos had shocked the community, which made it hard for authorities to maintain safety and order. Three hours after Irma (as soon as the government provided clearance), C3 took action and – after a lot of hard work – successfully re-enabled emergency services to communicate without interruption. This helped the entities to coordinate their actions, deal with urgent situations, maintain law & order in the face of trauma, combat vandalism, and even save lives. According to the judges, C3 has shown “the critical skills and knowledge to deal with major events like category 5 storms”.

   

About the International Critical Communications Awards 2019
Organized by MA Exhibitions, in association with The Critical Communications Association (TCCA), the ICCAs are regarded as the most sought-after recognition in critical communications. Celebrating innovation, excellence, and execution in mission-critical communications, the International Critical Communications Awards recognize products, organizations, and individuals who push the boundaries of technological capabilities.

About C3
C3 (previously known under the name Zenitel) has been active in critical communication for 80 years. Since 2005, it has been facilitating a TETRA network (Terrestrial Trunked Radio) for police and fire departments, ambulance services, refineries, prisons, air- and seaports, and other organizations that need to be able to communicate under all circumstances, even when conventional networks are down. This C3 TETRA network was modernized in 2017 to continue secure mission-critical communications for the public safety sector in the Dutch Caribbean. C3 has offices on Curaçao, Aruba and St. Maarten. It represents leading brands such as Motorola, Sepura, Hytera, and Iridium. C3 is committed to continuous innovation, modernization, and improvement. This is why it always utilizes the latest technologies. The result is reliable communication, anywhere and in any situation.

More information about the organization is available at www.C3.cw

QUESTIONS

If you have any questions about this press release, please contact:
Critical Communication Caribbean (C3)
Leidy Girigori, Regional Sales & Marketing Manager

Leidy.girigori@c3.cw or +5999 6703304

ISO-certification C3 confirms quality in critical communication

WILLEMSTAD – On Monday, February 11th, the Minister of Economic Development, Steven Martina, presented the ISO 9001 certificate to the Director of Critical Communication Caribbean (C3). C3, the supplier of radio communication for police, fire brigade, and ambulance, is now officially ISO 9001:2015 certified. The achievement of this certification means that C3 meets the strict international requirements for quality management. This is important as C3 provides solutions which customers always have to rely on, especially in the event of calamities.

Reliable communication partner

“Reliability and quality are our priority. We see the achievement of this ISO-certification as an official confirmation to our customers that we truly deliver what we promise”, according to C3 director Bert Schreuders. “We are looking continuously for improvement opportunities.

High-quality, transparency and future-oriented

“This is really an asset for our society and especially during critical moments, C3 must ensure continuity”, according to Minister Steven Martina. “Continuous quality improvement is part of our vision. Therefore, we did not only implement this quality system, but we also worked hard to make the organization ‘ready for change”, in order to be able to respond to the evolving needs of our customers.”, according to C3 Quality Assurance Manager Mita Filesia.

What is NEN-EN-ISO 9001:2015?
NEN-EN-ISO 9001:2015 is an internationally recognized standard for quality management. “This standard ensures that our products & services are safe, reliable and of good quality. In addition, it can be used to evaluate if the organization complies with the requirements of the customer, law and regulations and the organization itself”, according to Dik Roeland of Quality Masters, the independent certification authority that is in charge of this certification.

About C3

C3 (formerly known as Zenitel) has been offering critical communication solutions for more than 80 years. Since 2005, C3 owns and operates a mission-critical TETRA network (Terrestrial Trunked Radio) for the police, fire brigade, ambulance, refineries, prisons, airports, ports and other organizations that require to communicate instantly, even if, for example, the regular telephone network fails. C3 has offices in Curaçao, Aruba and St. Maarten. C3 represents leading brands, such as Motorola, Airbus Defence & Space, Hytera, Icom and Iridium. At C3 everything revolves around innovation, renovation and improvement. It uses the latest technology resulting in reliable communication, everywhere and in every situation.

For more information about C3 can be found on www.c3.cw

QUESTIONS

In case of questions about this press release, you can contact :

Critical Communication Caribbean (C3)
Leidy Girigori, Regional Sales & Marketing Manager

Leidy.girigori@c3.cw or +5999 6703304

Politie BES zet intelligente datacommunicatie in voor een veiliger Caribisch Nederland

Het Korps Politie Caribisch Nederland (KPCN) heeft een succesvolle pilot afgerond met de “hosted” turnkey solutions van Motorola. Door de inzet van intelligente datacommunicatie heeft het korps sneller een goed beeld van kritieke situaties en hebben ze de mogelijkheid sneller en efficiënter te handelen tijdens deze kritieke momenten. De pilot is uitgevoerd in samenwerking met Motorola Solutions en hun partner in het Caribisch gebied, Critical Communication Caribbean (C3). C3 voorziet onder andere de veiligheidssector in de regio van toegang tot speciaal ontworpen mobiele applicaties die bijdragen aan de publieke veiligheid.

 KRALENDIJK, BONAIRE: Het Politiekorps van Caribisch Nederland heeft in samenwerking met Motorola en partner C3 een succesvolle pilot afgerond waarbij gebruik gemaakt wordt van intelligente datacommunicatie.  Deze pilot heeft wederom succesvol aangetoond dat snelheid, inzicht en nauwkeurigheid van essentieel belang zijn wanneer het gaat om kritieke communicatie.  De gebruikte mobiele applicaties en systemen tijdens de pilot, onder andere het LTE draagbare toestel LEXL10, zorgen ervoor dat het politieteam efficiënter en effectiever kan reageren op en tijdens kritieke situaties.

“We zijn zeven maanden geleden gestart met een testperiode en binnen korte tijd zagen we al de positieve impact van deze samenwerking met C3. Het inzetten van intelligente datacommunicatie in de pilot, zoals bijvoorbeeld mapping, whiteboard communicatie en push-to-talk oplossingen, had direct een positief resultaat op onze veiligheidsmissie en onze doelstellingen als organisatie. Door de samenwerking met C3 & Motorola en het inzetten van deze nieuwe diensten, zijn we voorloper op het gebied van publieke veiligheidsoplossingen en -communicatiemiddelen, zonder dat we daar enige initiële investering voor hoefden te doen op het gebied van nieuwe servers en datacentra. Nu kunnen we op een veilige manier en over de bestaande breedbandnetwerken intelligente data en kritische informatie “real-time” gebruiken, verspreiden en verkrijgen.”, aldus W. Baker, KPCN Saba.

Door de inzet van nieuwe publieke veiligheidsapplicaties en -producten is een effectieve manier gevonden om kritische intelligente data te delen tussen de agenten en officieren in het veld, het personeel in de meldkamer of op het kantoor.  Nu werkt het politieteam met verschillende netwerken en apparatuur, die aan elkaar gekoppeld zijn. Dit geeft hun de mogelijkheid om ‘real-time’ samen te werken, te communiceren en informatie te delen via mobiele applicaties en producten. Hierdoor wordt er veel tijd bespaard en kan er sneller een oplossing gevonden of actie ondernomen worden.

Het servicepakket dat in de pilot is ingezet biedt onder andere Een push-to-talk oplossing, waarbij met 1 druk op de knop het korps veilig via het mobiele netwerk met elkaar kunnen communiceren. Met deze applicatie kan ook een connectie gemaakt worden met de portofoons die de politie op dit moment gebruikt. Ook biedt het een Mapping optie. Deze oplossing draagt bij aan efficiënte locatie-gebonden samenwerking.  Het team krijgt door mapping een goed beeld van agenten die in de buurt zijn van de betreffende locatie of het -incident bevinden. Daarnaast is het mogelijk om direct via een geo-fence te communiceren met de agenten in het betreffende gebied. Je kan dus contact maken met de agent(en) die bijv. 2km verder op zijn, zonder dat het nodig is te moeten weten wie deze agent is. Met de messaging tool kunnen eerstehulpdiensten op een veilige manier tekstboodschappen en foto’s met individuen of groepen binnen het korps delen via hun smartphone, wat zorgt voor snellere en efficientere communicatie. En daarnaast kunnen agenten via de whiteboarding tool interactief samenwerken door het delen van media en informatie gedurende tactische activiteiten. De whiteboard tool biedt de mogelijkheid om samen te werken aan grafische weergaves. Hierin worden nu bijvoorbeeld responsplannen en situatieschetsen gemaakt die kunnen worden gekoppeld aan een locatie op de landkaart en kunnen worden bijgewerkt op hun mobiele apparaten.

Tijdens de pilot is gebruik gemaakt van de Motorola Solution LEX L10, een speciaal ontworpen toestel voor de publieke veiligheid. Momenteel worden er in totaal 30 toestellen ingezet bij het politiekorps in BES Caribisch Nederland die werkzaam is op Bonaire, St. Eustatius en Saba. De nieuwe apparatuur is geïntegreerd met het bestaande netwerk, zodat bij het gehele korps de samenwerking en onderlinge interactie versterkt en versnelt kon worden.

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Media Contact is:  Leidy Girigori, Regional Sales & Marketing Manager
Critical Communication Caribbean (C3)
+5999 670-3304 / leidy.girigori@c3.cw

Launch C3 Partnership with Iridium

On Tuesday June 19th Critical Communication Caribbean (C3) St. Maarten officially launched its partnership with Iridium; the leading satellite communications supplier.

Partnership with world leader in satellite communication vital to prepare for hurricane season

Philipsburg, On Tuesday June 19th Critical Communication Caribbean (C3) St. Maarten officially launched its partnership with Iridium; the leading satellite communications supplier. “This is a great milestone for C3, as the catastrophic hurricane Irma last year has shown us that communication is crucial in mission-critical situations and to ensure safety. It is our mission to guarantee the highest standards of continuity when it comes to mission-critical communication”, says Bert Schreuders, Managing Director of C3.

For the launch of Iridium, C3 invited Roberto Darias, Director of Business Development at Iridium to provide an expert session and live demo of the Push-To-Talk (PTT) solution to the guests.

The addition of Iridium solutions to the portfolio of C3 is the next step in creating ‘communication redundancy,’ especially in cases where all public communication is down or destroyed. The benefits of Iridium are that it offers low latency service, truly global coverage and network redundancy; satellites are always moving and there is availability of 9 in-orbit replacements.

Even though satellite phones have been known for many years, the diversity of services has broadened now, where C3 is mostly focusing on the PTT and data services via satellite. In moments where safety depends on communication C3’s customers need to communicate instantly to their teams, sometimes it is a matter of life and death; Iridium makes this possible in any situation, and wherever you are.

The hurricane season has already begun, and everyone wants to be prepared; therefore, C3’s partnership with Iridium comes at the right time.

New year, new office!

WILLEMSTAD: For the past 80 years, C3, formerly known as Zenitel and Radio Holland, offered communication solutions that are of great importance to the public sector. The organization continues to grow and is continuously expanding and improving its services. Not only in Curaçao, but also in Aruba, Sint Maarten, the BES islands and Anguilla, where C3 has its own TETRA network; but also in the rest of the Caribbean and the northern region of Latin America. According to director mr. Bert Schreuders, the organization is very grateful to its customers, who have trusted Zenitel and later C3 (Critical Communication Caribbean) for the past eight decades. According to Schreuders, “Many people still have to get used to the name change from Zenitel to C3. But the expertise we offer the customer and the heart we have for what we do is intact. That’s the best we can offer our customers in exchange for their loyalty. C3 continues to grow and our clients will further grow with us.”

New Year, New Office
Management and staff are extremely excited about moving to the new C3 office on the Margrietlaan in Emmastad. Thanks to the central location of the new office building, C3 is easily accessible; and for the first time has a workshop of its own, where the installation of equipment can take place. The new office also has a technical wing that was created especially to better serve the client. Architects from Contemporary Design Curaçao and Babranis have done a fantastic job in designing a modern building for C3- located on a prime location in Emmastad; this neighborhood, just like the company is anchored in the Curaçao history. The management emphasizes, that despite a local economy that poses major challenges, C3 continues to believe in Curaçao and its community. The company has a workforce of 20 people in Curaçao and a total of 32 staff members spread over Aruba, Sint Maarten and Colombia. Two years ago, Curaçao Growth Fund decided to invest in the company. Justus Martens and Erik Baas, of the fund, are convinced that C3 has a huge potential to further grow and offer critical communication and its services throughout the region.

Quality and professionalism
Services offered by C3 are crucial and unique. When communication needs to be guaranteed in case of calamities, under difficult circumstances and in difficult locations, only the C3 TETRA network offers a safe and reliable solution. When the life of the citizen depends on it, the so-called ‘critical communication’ is required. C3 is proud to offer their services to the public and security sector, including the police, the fire department, the ambulance services, the hospital, security companies, etc.

Future
For now, C3 will continue to improve its services and take it to a next level. This year the organization will focus on deepening its customer relations and further improvement of its product. The TETRA network will soon be completely renewed and improved, so that coverage and reliability will be even better. As an authorized dealer of, among others, Motorola for the Caribbean Netherlands, C3 will be able to deliver the latest applications, which in particular also enable the combination of voice and data (LTE). This year, C3 will introduce a Quality Assurance Management department that will focus on quality policy and ISO certification. The new office with its central antenna will serve as a command center for the network. And the sales and support activities of C3 in Northern South America will be further developed from its offices in Colombia and soon Panama. For more information about  the Curacao Growth Fund at www.curacaogrowthfund.com 

C3 moved to new Bogota office

The C3 office in Bogota, Colombia, is focusing on the distribution, pre- and post-sales support of Vingtor-Stentofon Intercom and Public Address solutions for Colombia, Panama and Costa Rica.

As a leading provider in Critical Communications over IP, the Vingtor-Stentofon brand is the proven and preferred audio and data communication choice for environments that require the protection of human life, property, assets and/or the management of critical activities.

Thanks to the support of our Partners and Clients the C3 office, which was formerly located at The Holland House, has expanded the Commercial and Technical Operations in the region.

For this reason and being aware of the great challenges and business projections of 2018, it is a pleasure to announce that C3 (Critical Communication Intl and its subsidiary C3 Colombia); has moved her office in the city of Bogotá D.C., Colombia; located at 93 Street No.19 -55 Office 7-126 We Work Building. In this building we will have open areas for work sessions, meeting rooms, space for concept testing and training for our Partners and Clients.

Just a few blocks from Parque de la 93, this location occupies nine floors of a newly renovated building in one of the most exclusive places in town. Visiting our office is made easy with both Transmilenio and local bus stops nearby, bike storage and parking are both available.

Our Spanish and English speaking personnel is looking forward to meet you in this exclusive office location.

More info on our office at Cowork

Zenitel on board Worlds First Discovery Yacht

Scenic Eclipse is the the World’s First Discovery Yacht and the first ocean cruise ship from Scenic

Scenic Eclipse is the the World’s First Discovery Yacht and the first ocean cruise ship from Scenic.

The vessel is set to be finished in August 2018, and its first season will include The Americas, Antarctica, Europe and the Mediterranean, and the Artic and Fjords. The Australian company Scenic is the owner and the Croatian shipyard Uljanik will build the vessel.

ZENITEL SYSTEMS ON BOARD WORLD’S FIRST DISCOVERY YACHT

  • Intercom equipment (Telephone system, Talk-Back, PAGA – Exigo)
  • Lan Network design and equipment delivery
  • IP CCTV system
  • IPTV and SAT TV antenna’s
  • UHF Paging system

Source

Rohill to Upgrade C3 TETRA Network

The modernisation of the C3 TETRA Network will exist of a replacement of hardware of base stations to the latest generation TETRA carriers, as well as a complete transition to TetraNode Industrial.

The modernisation of the C3 TETRA Network will exist of a replacement of hardware of base stations to the latest generation TETRA carriers, as well as a complete transition to TetraNode Industrial.

Rohill has been awarded for the upgrade of the C3 (Critical Communication Caribbean) TETRA network, the existing mission-critical TETRA network in the Antilles operated by Critical Communications Caribbean (C3), formerly known as Zenitel Caribbean. The C3 TETRA network, formerly known as the Chuchubi network, is operational since 2004 and will now be modernised to continue secure mission-critical communications for several clients in theDutch Caribbean, such as emergency services, prisons, customs and coastguard. The renewal of the network will commence in the first half of 2017.

The C3 TETRA network is a digital radio system that connects Curaçao with Bonaire, Aruba, St Maarten, Anguilla, Saba and St Eustatius. It is a TetraNode TETRA network especially developed for professionals who have to rely on their communication equipment. The redundant network is designed and built to operate under heavy conditions, during power failures, storms, flooding and extreme high usage.

The C3 TETRA network has base station sites on several key locations on all islands. The radios work on one network, which means that all radios can contact each other anywhere on the island. The C3 TETRA network today serves over 8.000 demanding customers with mixed clear, encrypted and end-to-end encrypted communications.

The modernisation of the C3 TETRA Network will exist of a replacement of hardware of base stations to the latest generation TETRA carriers, as well as a complete transition to TetraNode Industrial. Beside this, geo-redundancy of TETRA switches will increase network resilience in cases of for example a flooded switch location or lightning strike.

The migration of the network will commence in the first half of 2017 and is scheduled to be completed the first of July 2017.

Bert Schreuders, Managing Director of C3, states: “The Rohill solution perfectly fits our needs and is very favourable because of the lower initial investment, lowest cost of ownership over the next 10 years and the fact that the solution is future-proof through interaction with LTE. On top of this, we will benefit of a risk free phased migration. But most of all we will benefit of the TetraNode knowledge already available, as well as our longstanding relationship with Rohill.”

Harry Muter, Chief Operations Officer of Rohill, comments: “We are proud for being awarded this project for the renewal of the C3 TETRA network. We are extremely pleased to continue our long-term cooperation with C3 and to build with C3 the best-in-class TETRA network offering reliable mission critical communication to its users, with coverage throughout the islands of the Dutch Caribbean.

See more at:
Rohill website
TETRA News

C3 signs agreement with Obersi Electronics Bonaire (Dutch)

Op 1 januari 2017 zal Obersi Electronics haar radio netwerk op Bonaire na 31 jaar trouwe dienst overdragen aan C3, dat voorheen bekend was als Zenitel Caribbean.

C3 (Critical Communication Caribbean) tekent overeenkomst met Obersi Electronics Bonaire

Op 1 januari 2017 zal Obersi Electronics haar radio netwerk op Bonaire na 31 jaar trouwe dienst overdragen aan C3, dat voorheen bekend was als Zenitel Caribbean.

Sinds Alvin Obersi in 1986  een samenwerking met toenmalig Radio Holland begon, heeft Obersi Electronics haar klanten altijd vakkundig en met vol overgave bediend. Inmiddels is Obersi Electronics een instituut op Bonaire.

C3, onder leiding van een oude bekende op Bonaire, Bert Schreuders, zal dezelfde service blijven bieden vanuit het kantoor van Obersi Electronics aan de Kaya Grandi in Bonaire.

“We zijn erg blij dat we de samenwerking met Obersi Electronics kunnen voortzetten, en tegelijkertijd nu ons radionetwerk op 7 eilanden in eigen beheer hebben. Wij zullen als specialisten in ‘mission-critical’ communicatie de service aan de klanten op Bonaire verdiepen, terwijl Obersi Electronics zich zal toeleggen op haar andere producten en services”, aldus Bert Schreuders, Managing Director van C3, die daaraan toevoegt: “Sinds de overname van Zenitel Caribbean door het  Curacao Growth Fund in het begin van 2016, gaat het uitstekend met C3. We hebben net onze rebranding naar C3 achter de rug, zijn bezig met een volledige netwerk upgrade in de Caribbean, bouwen een nieuw hoofdkantoor in Emmastad, Curacao en doen investeringen zoals hier in Bonaire.”

C3 is de regionale leider in het aanbieden van mission-critical oplossingen en een geautoriseerd Motorola distributeur. Er werken 30 mensen vanuit kantoren in Curacao, Aruba, St Maarten, Bonaire en Colombia.