IT Support, Author at C3 - Critical Communication Caribbean

C3 Aruba Moved to a New Office!

We are thrilled to announce that C3 Aruba has officially relocated to a brand-new office space!

🏠 Our New Address: Barcadera 4, Aruba

This move represents an exciting milestone for us, and we can’t wait to share our journey from this fantastic new location. The new office at Barcadera 4 is a step towards greater opportunities and better service for our clients and partners.

We invite you to visit us at our new address and look forward to welcoming you here. Stay tuned for more updates as we settle in and make this space our own.

Thank you for your continued support, and we can’t wait to create new memories and successes in our new home!

Zenitel Appoints C3 as a Center of Excellence for the Americas

Zenitel, the leading provider of Intelligent Communications solutions, has named C3 (Critical Communication Caribbean) as its new Center of Excellence (CoE) for safety and security market in the Americas region.

C3, with offices in Bogota, Bonaire, Curaçao, Aruba and St Martin, is a market leader in audio and data communications. The company is ISO 9001 and ISO 27001 certified. For more than 90 years it has provided security and safety solutions to first responders in the public safety, healthcare, retail, hospitality industry, prisons, airports, and more.

Within Zenitel Americas, C3 will be a key part of its Latin America growth strategy for its intelligent communication solutions that consist of intercoms, IP speakers, and more that allow people to hear, be heard and be understood, in virtually any environment.

“We rely on strong partners to communicate the value of always including audio and intercom in security and safety solutions,” says Dan Rothrock, President of Zenitel Americas. “The C3 team’s knowledge and experience with audio solutions is a perfect fit for Zenitel, and we are excited to work with them in the Latin American and Caribbean markets.”

“At C3, we focus on offering critical communication solutions,” says Bert Schreuders, Managing Director of C3. ‘We are inspired by the challenge of developing innovative solutions to our customers. C3 is an ISO certified company with a dedicated team of experts. We make every opportunity a true success story, and therefore, are proud to share with you the honorable recognition that our Zenitel factory has given us as a Center of Excellence in Latin America.”

“We will remain focused on providing solutions that improve communications, even in the most challenging environments,” adds Andrea Velandia, Sales Account Manager of C3. “Latin America is a region that adopts good technological practices and is constantly growing. Each market and each country face very different challenges, and we are prepared to support them in this journey of continuous improvement. This recognition not only marks an important milestone in C3, but also in the entire region.”

With the addition of C3 as its Center of Excellence, Zenitel will move into a much stronger position to cater the critical communication needs of its customers in Latin America.

About the Zenitel Group

Zenitel is the leading provider of Intelligent critical communication solutions that allow people to hear, be heard, and be understood, in every situation. Zenitel solutions are designed to cater safety & security needs of both onshore and offshore markets. Zenitel solutions are also great in integrating with other systems and solutions in a seamless way. To find more about us visit https://www.zenitel.com

C3 turns to ATDI to validate their mission-critical networks

Leading Caribbean critical communication provider Critical Communication Caribbean B.V. (C3) turns to ATDI to validate their mission-critical networks.
With government and public safety agencies under pressure to support growing demands for connectivity and network capacity, critical comms providers must leverage network performance improvements across their existing networks.

C3 purchased flagship RF planning software, HTZ to manage their coverage needs across the Dutch Caribbean islands; Aruba, Bonaire, Curaçao, Saint Martin, Saba and Saint Eustatius. C3 had previously outsourced network management but felt that improvements would be better managed inhouse. Public safety networks must balance the different coverage needs of users and provide 100% coverage at all times for emergency services. The C3 team use HTZ to run network simulations to test the network resilience and to undertake RF interference studies, modelling the impact of antenna changes and to identify where coverage can be improved.

Senior RF engineer, Raychel Mattheeuw says, ‘HTZ is essential to ensuring our network meets the challenges of this demanding industry. Key network performance indicators like coverage and clear voice comms are better managed using this technology-neutral software solution. Added to that, the custom training course enabled us to hit the ground running and make improvements at speed.’

HTZ features a traffic and mobility profile editor to limit access for low-priority users to free up resources for higher priority users during an emergency. Its propagation models perform coverage calculations to a high level of accuracy without the need to automatically model tune. And, the automatic model tuning module, which can be used at the calibration stage to improve the final AFP results can be used when drive test measurements are available. The key functions of HTZ Communications include:

Interference management including interference calculations, automated handovers, neighbour list planning and analysis;
Capacity management and coverage planning;
Automated frequency and site planning and optimisation
Automatic device assignment to allocated the required number of traffic channels required.

National public safety networks have seen a spike in growth with many organisations looking to the benefits of private LTE/5G networks to meet their needs. This was particularly important during the pandemic when temporary coverage for pop-up test centres and field hospitals required wireless connectivity. For more information about planning private LTE/5G networks, view our webinar recording (insert recording link).

C3

For over 90 years, C3 has been delivering critical communication solutions to first responders, commercial entities, airports, healthcare industry, prisons and more in the (Dutch) Caribbean. Their customers include public safety organisations and commercial entities like shops, banks and logistic organisations. Their innovative, technology proven solutions include radio communication, control rooms, intercom systems, video surveillance and tailor-made integrated solutions. C3 is committed to deliver performance according to high quality standards and is ISO 9001:2015 and ISO 27001:2017 certified. Their highly experienced staff support businesses with automation and cost saving solutions. Learn more about C3: www.c3.cw.

ATDI

Software solutions to plan, model and optimise secure and resilient mission-critical networks. HTZ supports reliable networks and allows operators to easily migrate to broadband connectivity and emerging technologies. Key features include coverage and capacity planning, site parameters and neighbour planning for TETRA/PMR/DMR/P25 and PS-LTE and other mobile technologies.

We made changes to our General Terms and Conditions

We would like to inform you that we made some changes to our General Terms and Conditions as of December 1st, 2021. Would you like to view or download it? You can do that via the link below. The most important changes to the General Terms and Conditions are:

We would like to inform you that we made some changes to our General Terms and Conditions as of December 1st, 2021. Would you like to view or download it? You can do that via the link below:

The most important changes to the General Terms and Conditions are:

Name change from Zenitel to C3- Critical Communication Caribbean BV
General Terms and Conditions specified per entity (Aruba, Curaçao, Bonaire, and St. Maarten)
Article 7.1 concerning liability for damage

Link:
https://www.c3.cw/general-terms-and-conditions/

Do you have any questions regarding the changes to the General Terms and Conditions? Please contact your account manager by phone, email, or WhatsApp via +5999 737-2477. You can also email us at info@c3.cw. Our account managers are happy to assist you.

We hebben onze Algemene Voorwaarden gewijzigd

Wij willen u er graag op attenderen dat we een wijziging hebben doorgevoerd, per 1 december 2021 op onze Algemene Voorwaarden. Wilt u deze inzien of downloaden? Dat kunt u doen via onderstaande links:

De belangrijkste wijzigingen in de Algemene Voorwaarden zijn:

Naamswijziging van Zenitel naar C3- Critical Communication Caribbean BV
Algemene Voorwaarden gespecificeerd per entiteit (Aruba, Curaçao, Bonaire, and St. Maarten)
Artikel 7.1 betreffende aansprakelijkheid voor schade

Link:
https://www.c3.cw/general-terms-and-conditions/

Heeft u vragen naar aanleiding van de wijzigingen in de Algemene Voorwaarden? Neem dan contact op met uw accountmanager via telefoon, email, of WhatsApp via +5999 737-2477. U kunt ons ook mailen naar info@c3.cw. Onze accountmanagers helpen u graag.

C3 sponsors Curacao Cycling Events for multiple events

On November 14th, C3 sponsored Curacao Cycling Events on Curacao. The event is from a foundation that was established in 2019, with the aim of preserving and promoting cycling and mountain biking competitions on Curacao. In total, there were two different events that took place. The Coral Estate Classic on November 7th and The Curaçao Duo Xtreme on November 14th.

C3 sponsored the foundation with the Tetra network because they needed communication all over the island. Aside from the communication, they also received sponsorship for a timing system.

At the beginning of 2021, C3 started designing its own timing system. With the help of the Research & Development Department and Technical Department, they designed this system together to provide the sports community with a high-end timing solution.

C3: 90 years of critical communication in the Caribbean

On June 8th, Critical Communication Caribbean celebrates a remarkable milestone. Exactly 90 years ago on that date, the company was established on the then still existing Netherlands Antilles. A lot has changed over the course of those 90 years, but C3’s goal has always remained the same: providing reliable means of communication in every situation.

The tech of back in the day: Morse code
The first means of worldwide radio communication was Morse code, which made it possible to stay in contact with ships and overseas territories. The company was known as Radio Holland (not to be confused with the present-day Radio Holland, which is a ‘distant cousin’), and became a household name on Curacao. In its heyday, in the 1960s and 70s, the company employed hundreds of workers.

Pioneers in police radio
As technology advanced over the years, the company installed the first analogue radio network for the Netherlands Antilles Police Force. This network enabled the police force, the fire department and other critical services to communicate with one another better than ever before.

Digital breakthrough
In the 1990s, Radio Holland was acquired by SAIT Zenitel, and investments were made in the first digital radio trunking network of the Caribbean. This network, commonly known as ‘Chuchubi’, was another leap forward as far as possibilities and reliability go.

Investments and innovation
In 2015, C3 was the first company on the radar of the then recently founded Curacao Growth Fund, which aims to create value through high-quality investments. Soon after, investments were made in a new digital TETRA network and a beautiful new office building in Emmastad. This building is a visual representation of what has been C3’s core value for 90 years: innovation with due respect for the past.

International awards and certification
In 2019, C3 was awarded the prestigious International Critical Communications Award 2019 in the category ‘Outstanding Example of After-Sales Support’. In addition, it was shortlisted for the award for ‘Best Use of Mission-Critical Communications During a Major Event’. C3 received further recognition by means of the ISO 9001

QUESTIONS

For questions about this press release, please contact:
Critical Communication Caribbean (C3)
Astryd Poulina, Regional Sales & Marketing Manager
Astryd.Poulina@c3.cw of +5999 527 1402

Looking forward instead of looking back
C3 will continue to invest and expand. Through its rapid development of technology, C3 offers solutions not only to critical services, but also to the hotel industry, the transport sector, industrial organizations and other partners to whom reliable communication is of vital importance. C3 continuously monitors the latest technologies, thus making sure that companies, governments and institutions can function and remain in communication, no matter the circumstances.

Critical Communication Caribbean (C3) has branches in Curacao, Aruba, Bonaire, St. Maarten and Colombia. The company has 32 full-time employees and is a wholly-owned subsidiary of the Curacao Growth Fund.

EHBO Curaçao – critical communications in times of corona

Edsel Pieternella is the Chairperson of EHBO on Curaçao. He has been a volunteer for 40 years and his job is to oversee the general operations of the organization and provide guidance to the volunteers.

EHBO was founded on February 3rd, 1954 by a group of brave citizens who aimed to serve the local community during events or emergencies. Right now the organization consists of a managing board and a hard-working group of volunteers. While they deploy for private and public events, at this moment during the COVID-19 pandemic, they’re mostly assisting the different centers of vaccination and are on standby whenever COVID-19 patients need to be transported from the new hospital (CMC) to the old hospital (SEHOS). Their main task at the vaccination centers is the observation of people who have just been vaccinated. If needed, they are able to transport people to the hospital.

In their field of work, communication is crucial. That’s also why they’re extremely happy with the radio’s provided by C3. Every time the radios are used, they always have a pleasant experience. Even in remote places, on the edges of Curaçao, the radios work perfectly.

EHBO aims to grow the organization and provide the best support possible, C3 helps them do so. They’re continuously training their staff, even now during the pandemic, to learn and get accustomed to new gear (COVID proof outfit) for example. Again, they’re very happy with the possibilities that C3 has offered them with their tools. Now even volunteers who are at work can follow along with what is going on in the field. This kind of communication is critical for a seamless operation in times of emergencies.

Our new Industry Solutions are live

WILLEMSTAD – The new Industry Solution section on the website of C3 – Critical Communication Caribbean has been renewed. The update ensures a smoother user experience while browsing through the catalog with different industries and solution categories that C3 offers.

The new Industry Solution section of the website displays various industries that were not displayed on the previous version of the section. This was mainly due to the continuously evolving nature of the company. To try out the new Industry Solution, please go to:

https://www.c3.cw/industry-solutions-cat/

C3 obtains ISO 27001 certificate for information security

WILLEMSTAD – C3, which among other things is the supplier of radio communications to the police, fire brigade and ambulance, is now ISO 27001:2017 certified. Last Thursday, C3 director Bert Schreuders received the certificate from Zita Jesus-Leito, the Minister of Traffic, Transportation and Urban Planning. The certification means that C3 complies with strict international requirements for information security.

Reliable partner
“This agreement gives an important signal that our customers can rest assured that their sensitive and confidential data will be properly handled.”, according to C3 director Bert Schreuders. “We have taken measures against information security risks to mitigate breaches of confidentiality, integrity and availability of information.”

Continuous improvement
“Our information security policy prevents errors and contributes to proactive detection of information security risks. In case something should go wrong, there is a clear protocol, so the error will be corrected as quickly as possible”, according to C3 Quality Assurance Manager Mita Filesia. “We are proud of our certifications and work on improving our processes every day, for ourselves and for our customers.”

Recognized worldwide
‘NEN-EN-ISO/IEC 27001:2017’, as it is written in full, is an internationally recognized standard for information security. The certification audit was carried out by QualityMasters, the independent certification authority that provides ISO audits in the Dutch Caribbean.

About C3
C3 (formerly known as Zenitel) has been offering critical communication solutions for more than 80 years. Since 2005, C3 owns and operates a mission critical TETRA network (Terrestrial Trunked Radio) for the police, fire brigade, ambulance, refineries, prisons, airports, ports and other organizations that require instant communication, even if, for example, the regular telephone network should fail. At C3, everything revolves around innovation, renovation and improvement. Hence the extensive product portfolio for different industries, including C3 Smart, C3 Locator, RFID, smart cameras and more. All these solutions are supported by leading brands, such as Motorola, Hytera, Ruggear, Attenti and Iridium. C3 applies and supports the latest technologies from its offices in Curaçao, Bonaire, Aruba, St. Maarten and Colombia. The result is reliable communication, everywhere and in any situation.

Newfound partnership increases safety of cash transport & distribution

WILLEMSTAD – Critical Communication Caribbean (C3) and Mactwin Security International recently became partners in selling and servicing cash security solutions in the Caribbean and the north of Latin America. The two companies are leaders in the fields of communication and security solutions. The newfound partnership strives to increase the safety of the transportation and distribution of cash money.

Mactwin Security International
Mactwin Security International, a company based in the Netherlands, designs and delivers cash security solutions for transport companies, banks, and other ATM owners. More than anyone else, Mactwin is familiar with the branches’ criminal risks and current international criminal scenarios, as well as their specific business processes and the relevant external factors. Thanks to their knowledge and experience, Mactwin’s R&D department develops effective products that are adapted to and anticipate today’s and tomorrow’s way of doing things. For more information, please visit: www.mactwincashsecurity.com.

C3 – Critical Communication Caribbean
For more than 85 years, C3 has been offering critical communication solutions to the public safety sector. As a company, C3 is inspired by the critical nature of its customers’ mission and is continuously motivated by the challenge to deliver innovative solutions to all sectors like hospitality, banking, industry, oil and gas, and healthcare.

C3, formerly known as Zenitel Caribbean, has offices and staff on Curaçao, Aruba, Bonaire, Sint Maarten and Colombia focusing on the Caribbean and Latin America.

For more information contact our representatives here:

Hospitality

Hotels need communication systems to support the frequent addition of users and to improve the connection between staff and hotel management. Hotels typically embark on large expansion projects by increasing the number of rooms and modernizing the hotel’s infrastructure.

TASSTA solution is ideal to meet these needs. Its solution supports the instantaneous communication of staff and management within a Hotel using standard smartphones that can be loaded with its T.FLEX application to convert them into two-radio, emergency communication devices.

The management team of any high-end hotel is always looking for a real-time communication system that will operate clearly throughout a renovation process – particularly one that function over the noise of the construction – but can also work as the main communication system after the hotel is renovated or re-opened.

Situation

Market Challenges

With today’s booming travel industry, many hotels are being constructed by companies with an international presence. Hotel management has found the need to establish effective communication for all their locations simultaneously. TASSTA’s T.FLEX solution allows hotels to communicate via two-way communication anywhere in the world, eliminating the problem of a communication network that is confined only to one hotel’s radio system. A supervisor on-site in Dublin will have instantaneous connection to an employee in New York.

Hotel management also looks for a multipurpose device that can integrate seamlessly with TASSTA’s application, to create a memorable first experience for guests. The main challenge is to find the right device for diverse staff needs, including the need for the Central Office to control their logistics with GPS tracking and communication features through Push-To-Talk (PTT). The hotel’s security department is another area that needs this functionality, since hotels are public places with many events each day with unique security needs.

Solution

In this dynamic environment Hotel management and staff can communicate via TASSTA’s solutions. This delivers advanced communication capabilities to allow all hospitality staff to instantly communicate via push-to-talk (PTT), send voice, text or data messages and send and receive work orders. It also provides an emergency alerting system, in case of any specific situation or event, that will send an alert only to the security system of the relevant Hotel.

In-House Localization is a TASSTA feature that provides advanced security to hotels. TASSTA’s T.FLEX client Application can be loaded on any smartphone and configured so that when a button is pushed it will send an alert to the management department running the T.FLEX on another smartphone. It has several other options that can be configured to provide more advanced communication capabilities. Using GPS and In-House Localization, users can transmit the exact location of working devices, Video and Audio Feeds can be enabled from any device that pushes an emergency button. T.FLEX uses the immense computing and sensor functions present in today’s devices to deliver advances communication services.

The T.RODON application provides additional capabilities. In conjunction with the T.FLEX client, it is a full-featured dispatch, command and control center. It can transmit Push-to-Talk (PTT) messages and data to control their logistics with GPS tracking and communication features through Push-To-Talk (PTT). The hotel’s security department is another area that needs this functionality, since hotels are public places with many events each day with unique security needs.

individual users, create and track tasks, provide voice recording and activity monitoring GPS in the hotel. TASSTA’s T.FLEX and T.RODON leverage the hotel’s investment in WIFI and hardware devices to provide an over-the-top application that can suit the needs of a number of different groups within the facility. The WIFI network facility provides enhanced opportunities to deploy indoor-localization system within the hotel premises. In today’s world with terrorist threats, Lone Worker Protection Alarming Solution and indoor-localization functions can be a significant contribution to the security of the entire hotel, its guests and staff.

Utilizing standard, off-the-shelf Android, Windows desk- top or iOS mobile devices, TASSTA turns these devices into radios, alarming and group communication tools and allows for a host of advanced, yet simple to configure, easy and effective communication features.

T.COMMANDER is the TASSTA Solution that provides administrator control and management functions and it can easily be run from a computer and will allow users to control all the resources and services on TASSTA T.Lion Servers. With this web-based application as a complement for T.FLEX and T.RODON, we can ensure that any Management Team and its staff in the Hospitality industry will have an incredible and satisfying experience.

For more information contact our representatives here:

Warehousing

Situation

Delivery centers should follow the strict formation to abide by in order to provide the daily demands. They are involved with daily strain where enormous demands should be delivered on time. As a communication and delivery platform of a company, some centers afford the possibility to transform the collection of goods into an exciting experience for their customers. Therefore, they are able to build an emotional bond with the good from the beginning steps to the first encounter in the delivery center. These centers required a reliable and comprehensive communication solution to organize orders and customer visits.

Considering these facts, the most valuable asset for delivery centers is planning and organizing the company’s structures, requirements and operating personnel’s safety commitment.

Market Challenges

In large and bustling facilities, timely, effective and reliable communication systems between staff, managers and the goods would be requisite. The delivery center which searching for a communication solution defining the radio communication in a new way and supporting their daily tasks have to coordinate nearly everything they are doing from finding the right good and delivery system to guarantee the customer’s satisfaction.

TASSTA’S Group Communication via Push-To-Talk (PTT) feature allows instantaneous communication amongst all relevant parties. This is important for the center’s staff to stay in contact with each other for operation and organizational purposes.

The other task of delivery centers are the goods as midpoint for the customer. The staffs are responsible to show the goods in the most perfect way to Ordering person. It should follow the well-structured procedures from the first step of releasing the orders to the presentation to the customer. Logistical and organizational aspects have to be considered at this point.

Solution

TASSTA has a solution for the whole multitude of companies needs in logistic, facility and employee security. TASSTA’s T.Flex is a client application that delivers advanced communication capabilities to allow all users to instantly communicate via Push-To-Talk (PTT) across different groups and organizations. It is also extremely useful for the staff in cases of incidents to have an emergency alerting system. At its simplest, T.Flex can be loaded onto any smartphone and configured so that when an “Emergency” button is pushed, it will send an alert to everyone connected. This ensures that any person with the application now has emergency alerting capabilities, avoiding the need to provide single-purpose radios or other devices to users.

T.Flex has a number of other options that can be configured to provide more advanced communication facilities: the sensors within the phones, different types of alerts, GPS and Indoor localization which transmit the exact location of all connected devices and goods. Audio feeds are available in any device are going to send a fast report in a specific situation, e.g. if goods are missing or wrong delivered T.Flex uses the immense computing and sensor functions present in today’s devices to deliver advanced communication features and services. The geofencing function allows the staff to control routes and goods that need to be guarded. In other words, this feature makes it easier to perform services all around the delivery centers and complete predefined routes with a simple QR code or NFC chip scanning.

TASSTA’s T.Rodon application would provide additional capabilities. In conjunction with the T.Flex client, it is a full-featured dispatch, command and control center.
It can transmit Push-To-Talk (PTT) messages and data to individual users, create and track tasks, provide voice recording, monitoring GPS and managing all user and goods activity in the center.

Customer satisfaction is a top-priority of delivery centers of all sizes. These centers have unique challenges that require communication solutions, but ones that are simple to implement and cost-effective. TASSTA’s T.Flex and T.Rodon leverage the center’s investment in WIFI and hardware devices to provide an over-the-top application that can suit the needs of a number of different groups within the facility.

TASSTA’s T.Flex and T.Rodon are ideal for the unique and challenging communication needs of delivery centers. Utilizing standard, off-the-shelf Android, Windows desktop or iOS mobile or fixed devices, TASSTA turns these devices into radios, alarming and group communication tools and organizational features for a impeccable handling of the orders.

TASSTA’s solution can be as simple as using the PTT feature in stores between logistic and client service staff. Improving customer services to a more complicated deployment that qualified advanced communication and location features, all helping to make the delivery center a nice and safe place for customers, staff and visitors.

For more information contact our representatives here:

Healthcare

Situation

Hospitals and medical centers are 24/7 facilities where there is continuous activity to care and treat patients. The world’s leading hospitals are always recognized for high-quality patient care – that is the barometer for excellence. Many larger organizations now have multiple locations world-wide as they begin to offer preventive, holistic services as opposed to the traditional, reactive care to treat patients. In 2017, one of the largest medical centers treated 1.5 million people from 130 countries.

TASSTA’s mission is to support these leading hospital and medical centers customers by providing a simple, easy-to-use communications system that provides push-to-talk and emergency features for hospital staff and administrators. This product facilitates instantaneous communications between personnel and also Emergency features that can alert administration and security staff in case of some type of incident. Keeping Hospital personnel safe and in-touch with Security and/or First Responders is the function of TASSTA’s product line.

Market Challenges

Delivering professional and world-class patient care requires top notch doctors, nurses and other support personnel. In addition to the front-line expertise, it is also important to have trained, experienced operational personnel with the right communication tools to ensure the hospital is providing a superb experience for patients.

Operational staff in maintenance, housekeeping, transportation and security need a tool that can facilitate instant and effective communication to perform their functions. Traditionally, single-purpose radios have been provided to such staff as their communication device.

TASSTA’s T.FLEX now turns any Android, Windows or iOS into a radio, providing push-to-talk capabilities over any cellular or WiFi network and taking advantage of the device’s intelligence to provide advanced emergency and dispatch services.

Solution

T.FLEX has a number of other options that can be configured to provide more advanced communication capabilities. Using the sensors within the phones, “Man Down” alerts can be sent when a user has fallen; GPS and In-House Localization can transmit the exact location of alerting devices; and Video and Audio Feeds can be enabled from any device that pushes the emergency button. T.FLEX uses the immense computing and sensor functions present in today’s devices to deliver advanced communication and emergency services.

The T.RODON application provides additional capabilities. In conjunction with the T.FLEX client, it is a full-featured dispatch, command and control center. It can transmit Push-to-Talk messages and data to individual users, create and track tasks, provide voice recording and monitoring and manage all user activity in the hospital.

Security of staff and patients is a top-priority of organizations of all sizes. Hospitals and medical centers have unique challenges that require Emergency solutions, but ones that are simple to implement and cost-effective. TASSTA’s T.FLEX and T.RODON leverage the hospital’s investment in WiFi and hardware devices to provide an over-the-top application that can suit the needs of a number of different groups within the facility.

Doctors, nurses and front-lines staff interacting with patients can simply use the device to send an Emergency alert to security if necessary; maintenance, house-keeping, transportation, security and additional operational departments can use the Push-to-Talk application in lieu of a single-purpose radio and can also use T.RODON as a dispatch solution managing work tickets with its Task Manager module.

TASSTA’s T.FLEX and T.RODON are ideal for the unique and challenging communication needs of Hospitals and Medical Centers. Utilizing standard, off-the-shelf Android, Windows and iOS devices, it turns these devices into radios and allows for a host of advanced, yet simple to configure, emergency features.

For more information contact our representatives here:

C3 Smart

C3 Smart is here to offer smart solutions for your business through an innovative new communication platform. C3 Smart has created a group communication platform that utilizes the variety of ways people communicate and translated it into one easy to use application.

C3 Smart is a user-friendly operating system that works with Android, Windows, and iOS devices. The Push-To-Talk application makes it easier than ever to connect with others via a broadband connection, WiFi, using carrier data and other methods. Connect with your family, your team, your friends, and make new connections with the easy to use Push-To-Talk feature, which can be downloaded on smartphones or as a desktop application. It’s far from being just a two-way radio connection- it allows users to communicate in groups from multiple platforms using the carrier that works the best for them.

C3 has created a communication system that is flexible, smart, and innovative, making it easier than ever to connect.

Features

Always On Push-To-Talk Operation

GROUP CALLS

The innovative Group Calls feature allows any Push-To-Talk user the ability to connect to hundreds of users in a group with the press of a button. The C3 Smart group call utilizes high speed IP networks with superior audio quality to maintain the integrity of the call. The app allows users to make multiple group calls, in addition to seeing others users in the group on one or more screens.

INDIVIDUAL CALL

The individual call feature allows users to communicate with one another outside of the group. This is a secure, person to person call that is easy to set up and streamlined to make integrating back into the group chat simpler than ever.

EMERGENCY CALL

The emergency call feature is designed for users to have a safe and secure method of contacting emergency services when needed. Users can initiate the emergency call from the display screen or from a pre-programmed button on their device. The emergency alert will be activated, and other users in the group can be informed of the alarm. The user who triggered the emergency alert will have a voice channel opened that can be used in hands-free mode for the duration of the call. GPS can be enabled for quicker emergency resolution.

TEXT AND DATA EXCHANGE

The text and data exchange allows for the immediate exchange of messages between groups and individual users. When they receive a message, users will receive a notification. Messages are color coded and notifications appear as a tone and as an icon. Users will receive message notifications when they log into the network.

LONE WORKER PROTECTION

Lone worker protection offers an automatic emergency option called Man Down. This feature uses a device’s accelerometer to detect if the user has fallen. This feature can make individuals safer at home and in the workplace, whether they are working alone in a remote location or are in close contact with the rest of their team.

GPS LOCALIZATION

C3 Smart can be integrated with the GPS receiver in a smartphone or tablet. Location tracking information can be uploaded in real time to the network, and users can use this data to track themselves and their teammates. This allows for quick team location in an emergency and hastens a team’s response in case of an emergency situation.

GPS HISTORY TRACKER

The GPS history tracker can turn a mobile device into a cost-effective data collector. Location data can be used alongside the built-in communication abilities of the mobile device as well as other integrated features.

GPS ROUTE

Create a real-time map of user location with the GPS route feature. The C3 Smart map allows GPS data to be used to draw a route using users’ locations for a specified period of time.

TASK MANAGEMENT

The C3 Smart solution offers advanced inventory management capabilities, invoice organization, delivery tracking, and more. Our task manager allows users to automate or manually enter algorithms to provide status updates in real time, in addition to user management data and reporting metrics. The Task Management feature can be integrated into other C3 Smart services, web portals, and external databases. Available for Android, iOS, and Windows.

Command and Control Features

The Command and Control features can be organized as a desktop or a mobile application.

GROUP CALL

A Group Call allows a single user to reach hundreds of people in one group call with just the click of a button. The Push-To-Talk (PTT) function is supported by the C3 Smart solutions using high speed IP networks and other technological support. Multiple group calls are possible, and users can see other group members on one or more screens.

INDIVIDUAL CALL

PRIORITY CALL

C3 Smart users can be assigned a priority level. This allows for high priority users, like dispatchers, to take control of a network to coordinate events. This feature allows for clear messaging and for important information to be relayed to a group.

EMERGENCY CALL RECEIVING

Emergency Call Receiving allows C3 Smart users the ability to call for help and remain in contact with emergency services during an emergency. Help can be dispatched from a Command and Control dispatch location. A dispatcher will receive an emergency alarm tone and receive a voice call from the C3 Smart user in distress. If the C3 Smart user has GPS enabled, the dispatcher can also see their location. This allows the dispatcher to organize emergency efforts, call for backup, and keep an emergency situation under control.

REMOTE CONTROL

A Command and Control dispatcher can remotely access a user’s microphone or camera in emergency scenarios. This is an essential feature for users in critical, high-risk environments or high security situations.

CAMERA AND MICROPHONE

TEXT & DATA EXCHANGE

The Text and Data Exchange feature is an integrated messaging and file transferring service allowing users to send and receive text messages and files in a group or as individuals.

RECEIVE LONE WORKER PROTECTION NOTIFICATIONS

The Command and Control application comes with an automatic emergency option called ‘Man Down.’ Man Down uses the accelerometer on a mobile device to detect a fall and sends a text message alert to the user’s emergency contact. The automated Man Down alert has proven to be an effective way to make the workplace a safer and healthier place for employees. The C3 Smart Lone Worker can be considered an emergency beacon in an employee’s pocket. Whether workers are working alone in a remote or dangerous location or they are just temporarily away from their team, the C3 Smart Lone Worker keeps users connected.

VOICE RECORDING & CALL HISTORY

The C3 Smart System has multi-channel voice recording and call history capabilities. This feature allows users to see missed calls and play messages that were left offline. C3 Smart technology keeps call records on the network for months of voice communication between all users. The C3 Smart’s clients have a History Interface in the Main Menu that allows them to see call details and replay voice messages. This feature is customizable within the T.Commander.

MAP TOOLS

Command and Control offers Map Tools to tailor your system to your specific requirements. Map Tools introduces many features like operational zones, group activity inside the zones, a team’s position in the building and other location-based tasks.

GROUPS ACTIVITY INSIDE THE ZONES

GEOFENCING

GPS LOCALIZATION

The Command and Control application has multiple screens and great GUI capabilities, allowing it to provide the operator with excellent visuals on mobile users. C3 Smart clients can enable their GPS data to send the operator up to date location information.

GUARD TOUR

Guard Tour is a special feature from C3 Smart. Guard Tour provides a Command and Control operator with route secure controlling when a C3 Smart user is moving between previously set points using the Map Tool feature.

TASK MANAGEMENT

For more information contact our representatives here:

Industry

We know what it takes to provide safe and secure communication in harsh environments.

CUT THROUGH THE NOISE!

2 Way-radio, Intercom, Paging, Public Address, Conferencing Solutions

Operating a plant efficiently and safely requires a smart, reliable and high-quality communication system.

Our solutions are designed to meet the needs of plant owners, managers, staff, and visitors. It allows operators to communicate to the entire plant or selected zones, make PA or Emergency Announcements and much more. Our intercoms are built to withstand the harshest of environments with extreme temperatures, dirt, noise and daily wear and tear.

Key Offerings include Public Address, Radio, Intercom and Paging, Conferencing solutions, complemented with a wide range of supplementary systems.

CHEMICAL & PHARMACEUTICAL – METALS, MINERALS & MINING – ENERGY – MANUFACTURING & PROCESS

Iridium Communications

Iridium voice services are provided via various handsets and installed communications systems on ships, aircraft and land-based vehicles.

Everywhere under one sky

In a world where global communications are increasingly critical, only one company connects everyone to the things that matter most, from pole to pole.

Iridium Communications Inc. is the only satellite communications company that offers truly global voice and data communications coverage. A technology innovator and market leader, Iridium, in collaboration with its vast partner network, is advancing the way global enterprises conduct daily mission-critical activities through reliable, low-latency communications services.

Iridium’s 66 low-Earth orbiting (LEO) cross-linked satellites – the world’s largest commercial constellation – operate as a fully meshed network.

Reaching across land, sea, and air, including the polar regions, Iridium® solutions are ideally suited for industries such as maritime, aviation, government/military, emergency/humanitarian services, mining, forestry, oil and gas, heavy equipment, transportation and utilities.

Connecting People, Businesses and Organizations

Iridium voice services are provided via various handsets and installed communications systems on ships, aircraft and land-based vehicles. Iridium’s short burst data (SBD) transceiver, incorporated into an increasing number of applications, provides data connections to every corner of the earth, transferring location information, weather reports, email, or any other data requiring a reliable, global, two-way connection.

New year, new office!

WILLEMSTAD: For the past 80 years, C3, formerly known as Zenitel and Radio Holland, offered communication solutions that are of great importance to the public sector. The organization continues to grow and is continuously expanding and improving its services. Not only in Curaçao, but also in Aruba, Sint Maarten, the BES islands and Anguilla, where C3 has its own TETRA network; but also in the rest of the Caribbean and the northern region of Latin America. According to director mr. Bert Schreuders, the organization is very grateful to its customers, who have trusted Zenitel and later C3 (Critical Communication Caribbean) for the past eight decades. According to Schreuders, “Many people still have to get used to the name change from Zenitel to C3. But the expertise we offer the customer and the heart we have for what we do is intact. That’s the best we can offer our customers in exchange for their loyalty. C3 continues to grow and our clients will further grow with us.”

New Year, New Office
Management and staff are extremely excited about moving to the new C3 office on the Margrietlaan in Emmastad. Thanks to the central location of the new office building, C3 is easily accessible; and for the first time has a workshop of its own, where the installation of equipment can take place. The new office also has a technical wing that was created especially to better serve the client. Architects from Contemporary Design Curaçao and Babranis have done a fantastic job in designing a modern building for C3- located on a prime location in Emmastad; this neighborhood, just like the company is anchored in the Curaçao history. The management emphasizes, that despite a local economy that poses major challenges, C3 continues to believe in Curaçao and its community. The company has a workforce of 20 people in Curaçao and a total of 32 staff members spread over Aruba, Sint Maarten and Colombia. Two years ago, Curaçao Growth Fund decided to invest in the company. Justus Martens and Erik Baas, of the fund, are convinced that C3 has a huge potential to further grow and offer critical communication and its services throughout the region.

Quality and professionalism
Services offered by C3 are crucial and unique. When communication needs to be guaranteed in case of calamities, under difficult circumstances and in difficult locations, only the C3 TETRA network offers a safe and reliable solution. When the life of the citizen depends on it, the so-called ‘critical communication’ is required. C3 is proud to offer their services to the public and security sector, including the police, the fire department, the ambulance services, the hospital, security companies, etc.

Future
For now, C3 will continue to improve its services and take it to a next level. This year the organization will focus on deepening its customer relations and further improvement of its product. The TETRA network will soon be completely renewed and improved, so that coverage and reliability will be even better. As an authorized dealer of, among others, Motorola for the Caribbean Netherlands, C3 will be able to deliver the latest applications, which in particular also enable the combination of voice and data (LTE). This year, C3 will introduce a Quality Assurance Management department that will focus on quality policy and ISO certification. The new office with its central antenna will serve as a command center for the network. And the sales and support activities of C3 in Northern South America will be further developed from its offices in Colombia and soon Panama. For more information about the Curacao Growth Fund at www.curacaogrowthfund.com

C3 moved to new Bogota office

The C3 office in Bogota, Colombia, is focusing on the distribution, pre- and post-sales support of Vingtor-Stentofon Intercom and Public Address solutions for Colombia, Panama and Costa Rica.

As a leading provider in Critical Communications over IP, the Vingtor-Stentofon brand is the proven and preferred audio and data communication choice for environments that require the protection of human life, property, assets and/or the management of critical activities.

Thanks to the support of our Partners and Clients the C3 office, which was formerly located at The Holland House, has expanded the Commercial and Technical Operations in the region.

For this reason and being aware of the great challenges and business projections of 2018, it is a pleasure to announce that C3 (Critical Communication Intl and its subsidiary C3 Colombia); has moved her office in the city of Bogotá D.C., Colombia; located at 93 Street No.19 -55 Office 7-126 We Work Building. In this building we will have open areas for work sessions, meeting rooms, space for concept testing and training for our Partners and Clients.

Just a few blocks from Parque de la 93, this location occupies nine floors of a newly renovated building in one of the most exclusive places in town. Visiting our office is made easy with both Transmilenio and local bus stops nearby, bike storage and parking are both available.

Our Spanish and English speaking personnel is looking forward to meet you in this exclusive office location.

More info on our office at Cowork

Zenitel on board Worlds First Discovery Yacht

Scenic Eclipse is the the World’s First Discovery Yacht and the first ocean cruise ship from Scenic

Scenic Eclipse is the the World’s First Discovery Yacht and the first ocean cruise ship from Scenic.

The vessel is set to be finished in August 2018, and its first season will include The Americas, Antarctica, Europe and the Mediterranean, and the Artic and Fjords. The Australian company Scenic is the owner and the Croatian shipyard Uljanik will build the vessel.

ZENITEL SYSTEMS ON BOARD WORLD’S FIRST DISCOVERY YACHT

Intercom equipment (Telephone system, Talk-Back, PAGA – Exigo)
Lan Network design and equipment delivery
IP CCTV system
IPTV and SAT TV antenna’s
UHF Paging system

Source

Rohill to Upgrade C3 TETRA Network

The modernisation of the C3 TETRA Network will exist of a replacement of hardware of base stations to the latest generation TETRA carriers, as well as a complete transition to TetraNode Industrial.

The modernisation of the C3 TETRA Network will exist of a replacement of hardware of base stations to the latest generation TETRA carriers, as well as a complete transition to TetraNode Industrial.

Rohill has been awarded for the upgrade of the C3 (Critical Communication Caribbean) TETRA network, the existing mission-critical TETRA network in the Antilles operated by Critical Communications Caribbean (C3), formerly known as Zenitel Caribbean. The C3 TETRA network, formerly known as the Chuchubi network, is operational since 2004 and will now be modernised to continue secure mission-critical communications for several clients in theDutch Caribbean, such as emergency services, prisons, customs and coastguard. The renewal of the network will commence in the first half of 2017.

The C3 TETRA network is a digital radio system that connects Curaçao with Bonaire, Aruba, St Maarten, Anguilla, Saba and St Eustatius. It is a TetraNode TETRA network especially developed for professionals who have to rely on their communication equipment. The redundant network is designed and built to operate under heavy conditions, during power failures, storms, flooding and extreme high usage.

The C3 TETRA network has base station sites on several key locations on all islands. The radios work on one network, which means that all radios can contact each other anywhere on the island. The C3 TETRA network today serves over 8.000 demanding customers with mixed clear, encrypted and end-to-end encrypted communications.

The modernisation of the C3 TETRA Network will exist of a replacement of hardware of base stations to the latest generation TETRA carriers, as well as a complete transition to TetraNode Industrial. Beside this, geo-redundancy of TETRA switches will increase network resilience in cases of for example a flooded switch location or lightning strike.

The migration of the network will commence in the first half of 2017 and is scheduled to be completed the first of July 2017.

Bert Schreuders, Managing Director of C3, states: “The Rohill solution perfectly fits our needs and is very favourable because of the lower initial investment, lowest cost of ownership over the next 10 years and the fact that the solution is future-proof through interaction with LTE. On top of this, we will benefit of a risk free phased migration. But most of all we will benefit of the TetraNode knowledge already available, as well as our longstanding relationship with Rohill.”

Harry Muter, Chief Operations Officer of Rohill, comments: “We are proud for being awarded this project for the renewal of the C3 TETRA network. We are extremely pleased to continue our long-term cooperation with C3 and to build with C3 the best-in-class TETRA network offering reliable mission critical communication to its users, with coverage throughout the islands of the Dutch Caribbean.

See more at:
Rohill website
TETRA News